Bank of America exec Aditya Bhasin talks virtual assistant Erica's progress — and how Covid-19 accelerated growth

Bank of America's Erica is not the same virtual assistant it was two years ago.

from Charlotte Business News - Local Charlotte News | Charlotte Business Journal https://www.bizjournals.com/charlotte/news/2020/07/08/bank-of-america-exec-talks-erica-progress.html?ana=RSS&s=article_search