American Airlines a year ago initiated a grand experiment in reaching out to — and getting feedback from — more than 120,000 employees at the world’s largest airline. The project, called American Voice, prompted more than 59,000 responses to some tough subjects related to management at the Fort Worth, Texas-based airline, which keeps its second-largest hub at Charlotte Douglas International Airport. The results of that first survey included some sobering indications that AA management still…
from Charlotte Business News - Local Charlotte News | Charlotte Business Journal https://www.bizjournals.com/charlotte/news/2018/10/23/american-airlines-leaders-listeningacting-on.html?ana=RSS&s=article_search
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