The NBA named Marlene Hendricks, Charlotte Hornets vice president of guest services and event staffing, the recipient of its first inaugural guest experience award. The award recognizes an NBA executive who delivers top-notch service experience to basketball fans. Hendricks has been on the Hornets executive team for the past 12 years and has implemented several customer service initiatives, including mandatory gift-services training for employees, a program for first-time guests and many more. "This…
from Charlotte Business News - Local Charlotte News | Charlotte Business Journal https://www.bizjournals.com/charlotte/news/2017/07/28/nba-honors-charlotte-hornets-exec-for-delivering.html?ana=RSS%26s=article_search
No comments:
Post a Comment