Fintech study: There’s a gap between consumer needs and bank offerings

NTT Data found an inconsistency between bankers and consumers’ thoughts on fintech. The banks agree a modern, easy-to-use core operating system is important, but most don’t feel pressure to update their systems immediately. Consumers, on the other hand, would switch banks for a more innovative experience. NTT Data, a business and IT services provider that recently acquired Charlotte’s Carlisle & Gallagher Consulting Group, released new market research for the financial-services industry Tuesday. The…

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